Consulting and Advisory Services
The Leader In Operational Improvement


Consulting and AdvisoryOperations excellence is critical to the success of your business in the ever changing dynamics of the national economy and regulatory environment, whether it is cost reduction, setting quality standards, or satisfying demanding customers. We improve value through operations excellence, quality improvements, project management and information technology consulting that produce tangible, sustainable results.

The expertise, methodologies and application of experience of the DTS Group professionals can transform your plan’s core business operation to function effectively to attain a strategic competitive advantage. We will define and structure improvement efforts while coaching your plan to understand their role to support continuous operations excellence and improvement. Our success is demonstrated in quality, timeliness, efficiency, costs, cycle time, and other intangibles.


Certified, hands-on consultants
Cultivating Operational Excellence


Operational Improvements
The contemporary business environment has undergone significant changes over the past few years and continues to evolve at a rapid pace. Today’s health insurers are not only facing the prospects of healthcare reform that promise to impact every aspect of their business, they are also experiencing significant changes to their product mix between Medicare, Medicaid, large group, small group and individual products.

Healthcare Quality Improvements
Collaboration between the plans and providers must continue to evolve, becoming more of a partnership in an effort to optimize each organization’s bottom line. Let us use our expertise and knowledge to help you improve the efficiency, quality and accuracy of operations. Whether it is enrollment, provider credentialing, claims processing, or quality improvement, we can help you make your operations reduce costs and increase efficiency.

Healthcare Professional

Case Study:
Medicare Outreach & Data Completeness Efforts

DTS Group helped a large Medicare plan identify operational improvements and design outreach activities resulting in more effective member interactions, improved data completeness, and reduced claims lag. These efforts had a direct impact on the plan’s ability to engage their members in ways that improved both quality of care and data capture. Ultimately, the project increased reimbursements to the plan and providers while lifting rates for quality measures.

Project Management
Project management isn't just about timelines and deliverables, it's also about your firm's compliance, profit, reputation, and growth. In today's competitive business environment, companies must be able to deliver the benefits of successful projects in a more cost-effective manner. We help you achieve a competitive advantage by transitioning project management into a core competency within your organization.

Information Technology
Technology is a differentiator health insurers should depend on to drive operational improvement and business innovation. Today’s economy and complex challenges in IT strategy require a combination of cutting-edge technology, cost efficiencies and innovation. Our professionals utilize the concept of enterprise risk management in the planning and assessment of strategic objectives, and the monitoring and reporting on associated risks to address these challenges.


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